Reviewed · PUERTO DE LA CRUZ TOURS

Puerto de la Cruz City Tour with Transfers

3.5 · 23 reviews 8 hours (approx.) From $28 Operated by Viajes Teide S.L. · Bookable on Viator
Book on Viator →

Puerto de la Cruz is the real attraction here: a cooler northern town with black-sand beaches, César Manrique’s imaginative seawater pools, and a lively central square. This is not a guided sightseeing tour. It is a practical coach transfer with several hours of free time, letting you choose your own day.

I like the door-to-door convenience, especially from resorts where public transport to the north can take close to three hours. I also like the freedom to build your own visit around Lago Martiánez, Playa Jardín, shopping, or a meal in town. The catch is that the day can feel unstructured, and pickup or return arrangements may require patience.

Key points to know before booking

Puerto de la Cruz City Tour with Transfers - Key points to know before booking

  • A transfer rather than a guided tour: You will not have a guide explaining Puerto de la Cruz or escorting you between sights.
  • About six hours in town: The total experience lasts about eight hours, with much of the day available for independent exploring.
  • Three strong choices: Focus on Plaza Charco and the old center, swim at Lago Martiánez, or walk the Playa Jardín complex.
  • Pickup is mainly from southern resorts: Service covers areas such as Los Cristianos, Playa de las Américas, Costa Adeje, El Médano, and Los Gigantes, with limited-day service from Los Gigantes and Puerto Santiago.
  • The return can take longer: Resort drop-offs may follow a different route from the morning pickup.
  • Good value for independent visitors: At $28.59 per person, the price is mainly paying for transport and convenience, not sightseeing commentary.

Why Puerto de la Cruz makes a good north coast day

Puerto de la Cruz City Tour with Transfers - Why Puerto de la Cruz makes a good north coast day

The trip gives you a simple way to cross Tenerife from the resort-heavy south to a more traditional coastal town. Puerto de la Cruz has a different feel from the southern holiday zones, with a central square, seafront walks, older streets, cafés, shops, gardens, and major public bathing complexes.

The town also makes sense for visitors who do not want another tightly timed tour. You can spend the day at one main attraction instead of racing through several stops. I like that flexibility. You might choose a morning at the pools, a slow lunch, and a walk through the center, or skip swimming and spend your time shopping and looking around.

The trade-off is that nobody is there to connect the sights for you. You need to decide where you want to go before arrival, and a map is useful. One practical approach is to prepare two possible plans: a pool-and-beach day if the weather is good, and a town-and-shopping day if it is not.

The coach ride from Tenerife’s southern resorts

Puerto de la Cruz City Tour with Transfers - The coach ride from Tenerife’s southern resorts

Pickup is available from selected hotels and nearby meeting points in the south, including El Médano, Golf del Sur, Costa del Silencio, Los Cristianos, Las Américas, Callao Salvaje, Playa Paraíso, Playa San Juan, Alcalá, Playa de la Arena, Puerto Santiago, and Los Gigantes.

Do not assume the coach will stop directly outside your hotel. The operator sends the exact time and meeting place by email, and the point may be close to your accommodation rather than at the entrance. Check your spam folder if the details do not appear. Pickup information is due at least 48 hours before the activity, so do not leave this until the morning of departure.

The vehicle is air-conditioned, which matters on a long cross-island ride. The maximum group size is 55 people, so this is a full coach experience rather than a small-group outing. That keeps the price low, but it also means boarding and resort drop-offs can take time.

The ride from some southern resorts can take nearly two hours each way. From Los Gigantes or Puerto Santiago, the journey may be longer, and service there is limited to Monday, Wednesday, and Friday. One account describes roughly three and a half hours by bus from Los Gigantes, so I would think carefully about the ratio of travel time to time in town if you are staying at the island’s far southwest end.

At $28.59, the transfer is especially useful from Golf del Sur or the Costa Adeje area, where reaching Puerto de la Cruz by public transport can involve several changes and take close to three hours. You are paying for a direct organized ride, not luxury transport.

Plaza Charco and the old center

Plaza Charco is a sensible place to begin because it gives you a central reference point. The square has long been one of Puerto de la Cruz’s main meeting places. Its name means Puddle Square, a nod to the seawater pool that once formed in the middle.

The square has been updated, but it still includes a fountain, a taro tree, Indian laurels, and tall palms. It is a good spot to pause, check your map, and decide how to use the rest of your free time. From here, you can look for shops, cafés, and streets leading toward the seafront.

The attraction is not a ticketed sight. You can simply walk through and use it as your starting point. I would allow at least 30 minutes here, longer if you plan to eat or browse nearby.

This part of town suits you if you want a low-key day with plenty of independence. It is less suitable if you expect a guide to point out every church, building, or historical detail. The experience gives you time in the city, but the sightseeing is yours to arrange.

Lago Martiánez and César Manrique’s seawater pools

Puerto de la Cruz City Tour with Transfers - Lago Martiánez and César Manrique’s seawater pools

If you want one major activity, Lago Martiánez is the strongest choice. The Costa Martiánez complex was designed by César Manrique, the Lanzarote artist whose work often joined public spaces, local building traditions, sculpture, and natural forms.

Here, the centerpiece is an artificial seawater lake holding 27,000 cubic metres of water. The complex also includes four adult pools and three children’s pools, each with its own design. Bars, restaurants, and refreshment stands make it possible to spend several hours without needing to leave for lunch.

The listed visit time is about two hours, though your free period allows you to stay longer if the schedule permits. Admission is not included, so budget separately for the entrance fee. The supplied information does not give the current ticket price, so check it before departure if swimming is central to your plan.

I like Lago Martiánez because it is more than a standard municipal pool. The architecture, sculptures, plants, and ocean setting give it a distinct sense of place. You can swim, sit beside the water, or simply look around the César Manrique-designed complex.

There are practical limits. This is a popular public attraction, and the day is not built around a private reserved visit. You also need to bring whatever you want for a pool day, since food and drinks are not included in the excursion. If you do not want to pay for admission, spend your time at the beaches and town instead.

A few more Tenerife trips worth comparing

Playa Jardín, Playa Chica, and Punta Brava

Puerto de la Cruz City Tour with Transfers - Playa Jardín, Playa Chica, and Punta Brava

The Playa Jardín complex offers the best no-ticket option. It includes Playa Jardín, Playa Chica, and Punta Brava, linked by a promenade and coastal setting shaped by César Manrique.

The design combines beaches with gardens, local plant life, waterfalls, rocky caves, and walking areas. The included description places the drop-off at Parque Infantil de Playa Jardín, making this a particularly convenient choice if you want to head straight to the shore.

Admission is free. That makes the beach complex a good value choice for families or anyone who wants to avoid extra entry fees. You can walk along the promenade, look for a place to sit, and enjoy the setting without committing the whole day to one paid attraction.

I would not treat this as a guaranteed classic swimming beach. The provided information describes the beaches and gardens but does not promise calm water or specific swimming conditions. Weather can also change the feel of the visit, especially on Tenerife’s north coast. The excursion itself requires good weather, and poor conditions can lead to a different date or a full refund.

Allow about two hours for the beach area, then use the remaining time for the center, food, or shopping. The gardens and coastal path also make this a good choice if you want movement rather than a stationary pool visit.

Planning your free time without a guide

Puerto de la Cruz City Tour with Transfers - Planning your free time without a guide

You have enough time to make a full day of Puerto de la Cruz, but not enough to wander without a plan and expect to see everything. The most useful step is choosing one main area before boarding the coach.

For a pool day, go directly to Lago Martiánez, spend two to three hours there, then walk toward the center for lunch and Plaza Charco. For a beach day, begin at Playa Jardín, follow the promenade, and later head toward Plaza Charco. For shopping and town life, start at the square and keep the coast for a later walk.

A printed or phone map is worth having. One passenger who planned two possible routes and carried a map was able to fit in the pools, the botanical gardens, and sea views. The botanical gardens are not an official stop in the supplied plan, and entry details are not provided, so treat that as an optional independent addition rather than a promised part of the tour.

Food and drinks are extra. Lago Martiánez has places to buy refreshments, and Puerto de la Cruz has restaurants around the central areas. Since you control the schedule, you can choose a proper meal instead of eating wherever a guided group is sent.

The return transfer and what can go wrong

The main weakness is coordination. Pickup times and meeting points are sent by the local operator, and the exact place may be near your hotel rather than at it. Confirm the details carefully and arrive early.

The morning and afternoon routes may not match. On the way home, the coach can make several resort drop-offs, adding time even if the morning journey was more direct. A return ride that appears simple on the map may therefore take longer than expected.

Communication can also be uneven. A driver may not be able to accommodate a different drop-off request, even if another location seems closer to your apartment. I would not rely on changing the plan once you are on board. Use the confirmed pickup and drop-off points, and save the operator’s contact information on your phone.

The coach has received praise for clear explanations at the Puerto de la Cruz pickup point, but other accounts describe late pickups, uncomfortable seats, and waiting before the vehicle opened. These are not reasons to reject the excursion outright, but they are reasons to keep your expectations practical. This is budget group transport, not a private transfer.

Who gets the best value from the $28.59 price

Puerto de la Cruz City Tour with Transfers - Who gets the best value from the $28.59 price

At $28.59, this is good value if you are staying in the south and want an easy day in the north without renting a car or managing several buses. The strongest value comes from the hotel pickup, air-conditioned coach, and return ride. You can use the hours in Puerto de la Cruz exactly as you wish.

The price is less attractive if you are staying near Puerto de la Cruz already, since you are paying for a long transfer you may not need. It is also a weaker fit for visitors who want an expert explanation of the town, timed entries, or a list of guided monuments. No guide in Puerto de la Cruz is included.

I would be cautious if you are based in Los Gigantes or Puerto Santiago. The limited departure days and potentially long ride can make the outing tiring. From the nearer southern resorts, the balance is better.

The average rating provided for this experience is 3.6 out of 5 from 23 ratings. That fits the product: several people found it an easy, worthwhile way to see the north, while complaints focused on delays, seating, communication, and the lack of guided content.

Practical details for families and independent visitors

Most people can participate, and a stroller or pram is allowed. Pets are not suitable for this activity. You can show either a paper voucher or an electronic one.

Hotel pickup and drop-off apply only to selected hotels and areas. If you are outside the listed southern zone, contact Viajes Teide S.L. before booking to ask if an arrangement is possible. Do not assume a pickup can be added automatically.

The activity runs daily during the stated operating periods, from 11:30 a.m. to 5 p.m. The transfer itself is described as approximately eight hours, so use the confirmed pickup email as your authority for the exact timetable. The experience can be canceled for poor weather, with a different date or full refund offered.

Free cancellation is available until 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund.

Should you book the Puerto de la Cruz day trip?

Book it if you want a low-cost, straightforward ride from Tenerife’s south to Puerto de la Cruz and are happy to explore without a guide. It is particularly useful for a self-directed visit to Lago Martiánez, Playa Jardín, Plaza Charco, or the shops.

Skip it if you dislike coach delays, need precise drop-off arrangements, or want someone to explain the town as you go. I would also reconsider from Los Gigantes if a long ride leaves you little energy for the visit.

For the best chance of a smooth day, confirm the pickup point, check your spam folder, bring a map, choose your main attraction in advance, and keep the return schedule fixed. If you accept that this is transport plus free time, rather than a guided tour, the $28.59 price can make good sense.

FAQ

Is this a guided tour of Puerto de la Cruz?

No. You have free time to explore independently, and a guide in Puerto de la Cruz is not included.

How long does the experience last?

The total duration is approximately eight hours. The time in Puerto de la Cruz is described as roughly six hours in the available tour details and customer experience information.

What is included in the price?

The price includes an air-conditioned vehicle and hotel pickup and drop-off from selected hotels and southern Tenerife areas.

Are food and drinks included?

No. Food and drinks are not included. Lago Martiánez has bars, restaurants, and refreshment stands where you can buy something separately.

Is admission to Lago Martiánez included?

No. The entry ticket for Lago Martiánez is not included in the tour price.

Is Playa Jardín free to visit?

Yes. The listed admission for the Playa Jardín beach complex is free.

Where is pickup available?

Pickup is available in southern areas including El Médano, Golf del Sur, Costa del Silencio, Los Cristianos, Las Américas, Callao Salvaje, Playa Paraíso, Playa San Juan, Alcalá, Playa de la Arena, Puerto Santiago, and Los Gigantes.

Is pickup available every day from Los Gigantes and Puerto Santiago?

No. Pickup from Los Gigantes and Puerto Santiago is available only on Monday, Wednesday, and Friday.

Will the coach pick me up directly at my hotel?

Not always. The operator will confirm the exact pickup time and location, which may be at a nearby meeting point rather than directly at your hotel.

Can I cancel for a full refund?

Yes, if you cancel at least 24 hours before the experience start time. Cancellations made less than 24 hours before the start time are not refunded.

More like this

Puerto de la Cruz Tours, compared.

The full Puerto de la Cruz Tours list →
Teide and Masca VIP Tour
★★★★★★★★★★4.7· 706 reviews· from $99

Teide and Masca VIP Tour

Read our review →
Flamenco Show at Casa Ábaco with a Drink
★★★★★★★★★★4.6· 546 reviews· from $34

Flamenco Show at Casa Ábaco with a Drink

Read our review →
Teide or Valley Off-Road Quad Tour
★★★★★★★★★★4.9· 332 reviews· from $91

Teide or Valley Off-Road Quad Tour

Read our review →
Paragliding in Puerto de la Cruz: start from 2200m high
★★★★★★★★★★4.9· 206 reviews· from $193

Paragliding in Puerto de la Cruz: start from 2200m high

Read our review →
Full-Day Gomera Jeep Safari from Puerto de La Cruz
★★★★★★★★★★4.5· 184 reviews· from $187

Full-Day Gomera Jeep Safari from Puerto de La Cruz

Read our review →
Submarine Trip and Beach Stop in Tenerife
★★★★★★★★★★4.6· 160 reviews· from $87

Submarine Trip and Beach Stop in Tenerife

Read our review →
Trip to Puerto de la Cruz
★★★★★★★★★★3.9· 152 reviews· from $28

Trip to Puerto de la Cruz

Read our review →
VIP Tour Around Anaga and La Laguna
★★★★★★★★★★4.5· 142 reviews· from $96

VIP Tour Around Anaga and La Laguna

Read our review →

Browse the lists this tour appears in

Scroll to Top

Explore Tenerife

Pick a coast, a crater or a kitchen.